Shipping policy

Order Processing & Fulfillment

All our products are made to order. Once your payment is confirmed, we begin processing your order. Fulfillment typically takes 2–5 business days. Please note that during peak seasons or high-demand periods, fulfillment may take longer.

Shipping Times

After fulfillment, shipping times vary based on your location (more locations to come):

• United States: 1–8 business days

Please note that these are estimated delivery times and may vary due to factors like customs or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. We may offer free shipping promotions periodically; please check our website for current offers.

Order Tracking

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your shipment's progress.

Payment Processing

Orders are processed once payment is confirmed. If you use Shopify Payments, funds are typically transferred to your bank account within 1–3 business days, depending on your bank's processing times. Please note that we do not begin order fulfillment until payment has been successfully processed.

Delays and Issues

While we strive to ensure timely delivery, delays can occur due to factors beyond our control, such as customs processing or carrier issues. If you experience a significant delay or have concerns about your order, please contact us at contact.hi@sweatygamer.support.